Thank you for shopping with Arun Hearing Aid. We are committed to providing quality products and excellent service. Please read our return policy carefully before making a purchase.
Returns
Our return policy is valid for 14 days from the date of purchase. Unfortunately, we cannot offer a refund or exchange if more than 14 days have passed since your purchase.
To be eligible for a return:
- The item must be unused, in its original condition, and with all original packaging intact.
- Please ensure you have selected the correct size or model before purchase.
- ⚠️ Non-returnable items include:
- Gift cards
- Downloadable products
- Personal care products such as hearing aid batteries, ear tips, and tubes (for hygiene reasons)
Return Process
To initiate a return, please contact us at:
📧 Email: arunhearingaid@gmail.com
📞 Phone: 094432 43171
🏢 Address for Returns:
Arun Hearing Aid
95/1, near KFC & McDonald’s, 11th Avenue, MIG Block,
Ashok Nagar, Chennai, Tamil Nadu 600083
🌐 Website: https://arunhearingaid.com/
A receipt or proof of purchase is required for all returns. Please do not send the product back to the manufacturer.
Partial Refunds
In certain cases, partial refunds may be granted:
- If the item is not in its original condition or has missing parts
- If the return request is made after 7 days of delivery (subject to approval)
Refunds (if applicable)
Once we receive and inspect your return, we will notify you by email regarding the approval or rejection of your refund.
- If approved, the refund will be credited to your original payment method within a certain number of days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account
- Contact your credit card company (it may take time before your refund is posted)
- Contact your bank
If you have done all of this and still have not received your refund, please email us at: arunhearingaid@gmail.com
Sale Items
Only regular-priced items may be refunded. Sale or discounted items are non-refundable.
Exchanges (if applicable)
We only replace items if they are defective or damaged. For exchanges:
📧 Email: arunhearingaid@gmail.com
Please send the defective or damaged product to the return address mentioned above.
Gifts
If the item was marked as a gift during purchase and sent directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, we will email you a gift certificate.
If the item was not marked as a gift, the refund will go to the original purchaser.
Shipping Costs
- You will be responsible for paying your own shipping costs for returning the item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping Times for Exchanges
The time it takes for an exchanged product to reach you may vary depending on your location.
If you have any questions about our Returns & Refund Policy, please feel free to contact us. We are here to help!
Arun Hearing Aid
📍 Chennai | 📞 094432 43171 | 🌐 https://arunhearingaid.com/